Frequently asked questions

Shopify natively tracks only 180 days of inventory adjustment history. To track daily stock levels over time - broken down by location - you need an app like Stockful. It captures automatic daily snapshots so you can see trends, velocity, and sell-through rates going back up to 2 years.

Yes. Stocky is being removed from Shopify on August 31, 2026, along with its API. Stockful replaces what you used Stocky for - daily inventory snapshots, per-location analytics, 100+ built-in reports and Slack alerts it never offered - and adds native purchase orders with suppliers, receiving and true landed cost. Its import wizard brings your Stocky suppliers, price lists, purchase-order history and stock adjustments across. See our full comparison at https://stockful.app/stocky-alternative.

Most inventory history apps only track stock levels over time. Stockful combines historical tracking with 100+ built-in reports, Slack alerts, ABC analysis, demand forecasting, dead stock detection, and reorder recommendations - all in one app. Plans start at $19.99/month with a 14-day free trial.

Yes. Stocky had no bills of materials at all, so makers moving off it have been running their ingredients in a spreadsheet alongside it. Stockful holds materials such as flour, wax, fabric or packaging as their own catalogue with their own stock, cost, supplier and lead time, records what each product is made of, and runs production batches that consume material and write the finished goods back to Shopify. Reordering works out what to buy from your open batches and your sales forecast together. It is on every plan at no extra cost. There is no expiry dating or lot traceability.

Nothing on top of your plan. Every plan ($19.99 Starter / $39.99 Growth / $79.99 Pro per month) includes the full set of AI features - assistant, health check, explain, anomaly detection, and the smart setup wizard. Each plan also includes a per-billing-cycle allowance of merchant-initiated AI interactions: 100 on Starter, 500 on Growth, 1,000 on Pro. Background AI work (anomaly hypotheses, weekly digest, smart setup analysis) doesn't count against your allowance.

Tracked SKUs are variants that have inventory tracking enabled in Shopify and aren't excluded by your tracking rules. If you have 5,000 products but only 2,000 have tracking enabled, you're only using 2,000 tracked SKUs toward your plan limit. Each tracked SKU can have per-SKU overrides for lookback periods, lead times, and safety stock levels.

You can add extra SKUs at $5 per 500 SKUs/month and extra locations at $5 per location/month. Overages are billed automatically so you never lose access to your data. You can also upgrade to a higher plan at any time.

Yes. Stockful includes an AI assistant you can chat with, a one-click health check that scans 5 dimensions of your shop and surfaces 25 specific findings, an Explain button on every metric, anomaly detection with one-sentence hypotheses, and a smart setup wizard. Every plan includes the full set of AI features, with a per-billing-cycle usage allowance sized to the plan.

Stockful fits five candidate models to every SKU at every location - a flat baseline, trend, day-of-week, annual seasonality, and an intermittent-demand model for slow or sporadic sellers - trained on up to 2 years of your Shopify sales history. Seasonal patterns like Christmas lines or BFCM spikes are learned per product, with no manual 'same period last year' setup.

Stockful grades its own forecasts. A richer model is adopted only when it beats the simple baseline on a backtest of that SKU's own history - so a forecast can never get worse by being fancier - and accuracy is re-measured continuously against actual sales. Safety stock is computed statistically from your chosen service level, accounting for both demand variability and supplier lead-time variability, rather than a flat buffer.

No. There's a master AI toggle in settings, and the opt-in subscriptions for weekly AI summaries and anomaly Slack alerts are off by default. Even with AI on, nothing is sent anywhere until you actually invoke an AI feature.

When you use an AI feature, the relevant context from your shop is sent to our model provider for inference only - it is not used to train models. No data leaves your shop without an AI feature being invoked. Full details are in our privacy policy.

During setup, you choose which locations to track. Stockful then captures inventory levels, sales data, and analytics for each variant at each location independently. You can compare locations, spot imbalances, and get transfer suggestions.

Yes. Any report, built-in or one you built yourself, can be scheduled for automatic delivery to email, Slack, a webhook, Google Sheets or Airtable. Run history records every scheduled run, its outcome and who received it. You can also view any report live in the app.

ABC analysis categorises your products by revenue contribution: A items (top ~80% of revenue), B items (next ~15%), and C items (bottom ~5%). Stockful runs ABC analysis automatically across your Shopify inventory so you can focus replenishment efforts on the products that matter most.

Yes, on every plan. Materials such as flour, wax, fabric or packaging are held as their own catalogue with their own stock, unit of measure, cost, supplier and lead time, because Shopify only tracks the finished product. Bills of materials record what one unit takes and can be multi-level, so a cookie made of dough made of flour is followed all the way down. Production batches reserve material when they start and consume what was actually used when they close, writing the finished goods back to Shopify. There is no expiry dating or lot traceability.