Question 1

Does Stockful use AI?

Accepted Answer

Yes. Stockful includes an AI assistant you can chat with, a one-click health check that scans 5 dimensions of your shop and surfaces 23+ specific findings, an Explain button on every metric, anomaly detection with one-sentence hypotheses, and a smart setup wizard. Every plan includes the full set of AI features, with a per-billing-cycle usage allowance sized to the plan.

Question 2

Do I have to use the AI features?

Accepted Answer

No. There's a master AI toggle in settings, and the opt-in subscriptions for weekly AI summaries and anomaly Slack alerts are off by default. Even with AI on, nothing is sent anywhere until you actually invoke an AI feature.

Question 3

How is my data used by the AI?

Accepted Answer

When you use an AI feature, the relevant context from your shop is sent to our model provider for inference only - it is not used to train models. No data leaves your shop without an AI feature being invoked. Full details are in our privacy policy.

Question 4

How much do the AI features cost?

Accepted Answer

Nothing on top of your plan. Every plan ($19.99 Starter / $39.99 Growth / $99.99 Pro per month) includes the full set of AI features - assistant, health check, explain, anomaly detection, and the smart setup wizard. Each plan also includes a per-billing-cycle allowance of merchant-initiated AI interactions: 100 on Starter, 500 on Growth, 1,000 on Pro. Background AI work (anomaly hypotheses, weekly digest, smart setup analysis) doesn't count against your allowance.

Question 5

What does Stockful do that Shopify doesn't?

Accepted Answer

Shopify shows current stock levels but only keeps 180 days of adjustment history. It has no AI assistant, no health check, no Explain feature, no scheduled reporting, and no Slack alerts. Stockful adds an AI inventory assistant on top of daily snapshots at every location, 12 reports, demand forecasting, and Slack alerts - up to 2 years of detailed daily data.

Question 6

Do I need to change how I manage inventory in Shopify?

Accepted Answer

No. Stockful reads your existing Shopify inventory data in real-time via webhooks. It doesn't modify your stock levels, products, or orders. It's a read-only analytics layer on top of what you already have.

Question 7

How does per-location tracking work?

Accepted Answer

During setup, you choose which locations to track. Stockful then captures inventory levels, sales data, and analytics for each variant at each location independently. You can compare locations, spot imbalances, and get transfer suggestions.

Question 8

What are "tracked SKUs"?

Accepted Answer

Tracked SKUs are variants that have inventory tracking enabled in Shopify and aren't excluded by your tracking rules. If you have 5,000 products but only 2,000 have tracking enabled, you're only using 2,000 tracked SKUs toward your plan limit. Each tracked SKU can have per-SKU overrides for lookback periods, lead times, and safety stock levels.

Question 9

Can I get reports via email and Slack?

Accepted Answer

Yes. You can schedule any of the 12 report types for automatic delivery - daily, weekly, or monthly - via email or posted directly to a Slack channel. You can also view any report live in the app.

Question 10

Is my data secure?

Accepted Answer

All data is scoped to your shop using row-level security. Stockful uses Shopify's official authentication, encrypted connections, and isolated per-shop data tokens. We only request read-only permissions - we never modify your Shopify data.

Question 11

What happens if I uninstall?

Accepted Answer

Your data is retained for 48 hours after you uninstall the app. If you reinstall within that window, your historical data is still there. After 48 hours, data is permanently deleted.

Question 12

How do I track inventory history in Shopify?

Accepted Answer

Shopify natively tracks only 180 days of inventory adjustment history. To track daily stock levels over time - broken down by location - you need an app like Stockful. It captures automatic daily snapshots so you can see trends, velocity, and sell-through rates going back up to 2 years.

Question 13

Is Stockful an alternative to Stocky?

Accepted Answer

Yes. Stocky is being removed from Shopify on August 31, 2026. Shopify is absorbing Stocky's operational features (purchase orders, transfers, stocktakes) into the admin. Stockful replaces the analytics and reporting side - and goes much further with daily inventory snapshots, per-location analytics, 11 built-in reports, and Slack alerts that Stocky never offered. See our full comparison at https://stockful.app/stocky-alternative.

Question 14

What is ABC analysis for Shopify inventory?

Accepted Answer

ABC analysis categorises your products by revenue contribution: A items (top ~80% of revenue), B items (next ~15%), and C items (bottom ~5%). Stockful runs ABC analysis automatically across your Shopify inventory so you can focus replenishment efforts on the products that matter most.

Question 15

How is Stockful different from inventory history apps?

Accepted Answer

Most inventory history apps only track stock levels over time. Stockful combines historical tracking with 11 built-in reports, Slack alerts, ABC analysis, demand forecasting, dead stock detection, and reorder recommendations - all in one app. Plans start at $19.99/month with a 14-day free trial.

Question 16

What if I exceed my plan's SKU or location limits?

Accepted Answer

You can add extra SKUs at $5 per 500 SKUs/month and extra locations at $5 per location/month. Overages are billed automatically so you never lose access to your data. You can also upgrade to a higher plan at any time.

Feature	Shopify Native	Stockful
AI chat assistant	Not available	Ask anything - grounded in your shop data
One-click health check	Not available	Scans 5 dimensions, surfaces 23+ specific findings with fixes
Explain every metric	Not available	Plain-English explanations grounded in your data
Anomaly detection with hypotheses	Not available	Surfaces spikes and drops with likely causes
Inventory history	180 days of adjustments	Daily snapshots up to 2 years
Reports	Basic	12 types, scheduled delivery
Slack alerts	No	Yes, with custom rules
Per-location analytics	Limited	Full per-location breakdown
ABC analysis	No	Built-in
Demand forecasting	No	Built-in with OOS-aware velocity and configurable lookback periods
Shopify Flow	Not available	10 triggers and 9 actions for inventory automation

Inventory Management & Tracking App For Shopify

Your AI inventory assistant for Shopify.

An AI assistant on top of the analytics you already need

Ask Stockful anything

One-click health check

Explain every metric, on demand

Plus every report, alert, and integration you'd expect

Why Shopify's Built-In Inventory Tools Fall Short

Why merchants choose Stockful

Simple, transparent pricing

Included on every plan

Starter

Growth

Pro

Frequently asked questions

Meet your AI inventory assistant for Shopify